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Dutch insurers need best practices and partnerships to incorporate nature-based solutions into their products
31th of July 2024
 
                        The PIISA project develops new concepts, products, and services to foster climate change adaptation through insurance. PIISA pilot 1 aims to develop a business model for insurance that promotes the adoption of green roofs and other nature-based solutions (NBS)1 The European Commission defines NBS as “Solutions that are inspired and supported by nature, which are cost-effective, simultaneously provide environmental, social and economic benefits and help build resilience. Such solutions bring more, and more diverse, nature and natural features and processes into cities, landscapes and seascapes, through locally adapted, resource-efficient and systemic interventions.” . To better understand the current situation of Dutch insurance providers, eight Dutch insurance companies were interviewed on the enablers and barriers of integrating NBS into insurance products for the built environment. These interviews, supplemented with topical literature, offer new insights into insurers’ needs and views.
The authors of the report, climate researcher and advisor Lisette Klok and climate advisor Simone Kroes from Climate Adaptation Services (CAS), discuss the interview results and their implications.
Is there limited potential for nature-based solutions in product portfolios?
                            Due to the rising number of claims related to
                            climate change impacts, some insurers have begun
                            incorporating NBS into their products. For example,
                            insurance companies can offer discounts on NBS
                            installations to homeowners. In the Netherlands,
                            Interpolis offers green roofs for clients
                            experiencing leaks due to extreme rainfall. Premium
                            discounts and NBS-related tips for homeowners are
                            other ways NBS can be integrated into insurance
                            policies.
                            
                            Based on the interviews, Klok and Kroes identified
                            four major barriers hindering the development and
                            adoption of NBS insurance products: the absence of a
                            clear business case, limited awareness of climate
                            risks and adaptation among both personnel and
                            clients, lack of cross-sectoral approaches and
                            partnerships, and unclear roles of insurers in
                            climate change adaptation.
                            
                            Lisette Klok notes that adaptation and NBS in the
                            context of the built environment and increased
                            precipitation are relatively new topics for the
                            Dutch insurance sector, though climate issues are on
                            the agenda for many. Most of the interviewed
                            insurers saw only limited potential for NBS
                            insurance products in the future, possibly due to
                            uncertainty over an unfamiliar topic. Nonetheless,
                            the insurers were motivated to learn more. Simone
                            Kroes explains that insurers have varying levels of
                            ambition regarding climate and sustainability,
                            leading to differing needs and goals.
                        
Multiple ways forward: raising awareness, good examples, and collaboration
                            Insurers recognised several enablers and incentives
                            for offering NBS products. These include
                            differentiating insurance premiums, such as offering
                            premium discounts, or adjusting policy coverage
                            based on whether NBS have been implemented. However,
                            the offered discount would have to be significant to
                            incentivise homeowners, which is often not the case
                            given that insurance premiums are low regardless and
                            thus such discounts only affect the premium
                            marginally. Insurers can also use various
                            informational methods to promote NBS to homeowners.
                            If damage has already occurred, insurers can
                            incentivise homeowners to implement NBS as part of
                            the repairs, commonly referred to as the Build Back
                            Better approach.
                            
                            Of the six identified incentives, Klok and Kroes
                            highlight three. First, insurers need examples of
                            best practices, as knowledge about NBS in the
                            insurance sector is limited and sometimes hard to
                            access. Convincing insurers of the value of NBS is
                            essential. Klok urges practitioners to share their
                            experiences: “We would like to know more about best
                            practices in Europe, of how nature-based solutions
                            are stimulated by insurance companies to reduce
                            climate risks in the built environment.” Kroes adds
                            that this knowledge is particularly needed at the
                            household level.
                            
                            Second, both internal and external awareness of the
                            benefits of NBS, climate risks, and climate change
                            adaptation should be increased to help set up
                            NBS-promoting products. On an organisational level,
                            this affects how these topics can be addressed and
                            integrated within the company. Kroes explains: “[The
                            interviewees] often mentioned that internally within
                            the organisations, they couldn’t really find other
                            colleagues that also stressed the urgency of climate
                            adaptation and risks, and thereby the realisation
                            that action has to be taken.” Externally, providing
                            homeowners with appropriate information to increase
                            their understanding of risks and solutions can
                            improve their willingness and ability to mitigate
                            risks and implement suitable measures.
                            
                            The final incentive emphasised by Klok and Kroes is
                            collaboration, closely linked with increased
                            awareness and sharing of examples. The interviewees
                            are connected through the Dutch sector association
                            for insurers (Verbond van Verzekeraars) and their
                            platform for climate. Kroes notes that adaptation
                            seems to be a joint effort for the insurers: “Every
                            insurer has their own portfolio, aims, and the way
                            they want to approach their clients, and I expected
                            that to be very competitive . . . but because they
                            are also united on this platform, they are really
                            trying to find ways to collaborate.”
                            
                            Cross-sectoral collaboration between insurers and
                            other key stakeholders (such as local governments,
                            the construction sector, and private businesses) is
                            also needed to mainstream the adoption of adaptation
                            measures, including NBS. Kroes emphasises that much
                            can be achieved by finding the cross-linkages
                            between sectors, such as more data and public
                            financing. “Insurers are really aware of the
                            importance of collaboration, but it is just hard to
                            establish good partnerships,” Kroes continues. Klok
                            adds that insurers have long collaborated with local
                            governments on other risks, such as burglary and
                            fire prevention, but collaboration on climate risks
                            needs to become more mainstream.
                            
                            Lisette Klok and Simone Kroes found the interviews
                            highly interesting, as discussions with a wide range
                            of insurers allowed them, as climate researchers, to
                            learn more about the insurance world. This work
                            enables an improved understanding of the needs of
                            practitioners, and it helps to create a community
                            where knowledge can more easily be disseminated
                            between researchers and insurers.
                            
                            Read the report “Enablers and Barriers of
                            Nature-based Solutions: For insurers in the
                            Netherlands and the Boreal region”
                            here.
                        
Authors
- Marika Huttunen, Tyrsky Consulting